All bin collection services have restarted in Elmbridge and Surrey Heath today following the period of strike action which was called off by the GMB Union on Friday.
Bins should be put out on their normal collection day which you can check using the collection calendar. However, the additional material that was not collected during the strike will likely impact on collection rounds and they may run later than usual.
It is also possible that some rounds will not complete on their usual day and will carry forward to the following day. If the crew does not empty your bin please leave it out. Missed collections can be reported as normal.
If your recycling bin is full, cardboard that is folded, tied and dry can be left next to the bin and other recycling can be put out in a clear plastic bag.
Please continue to check this website for further updates and share the information with any neighbours who are not online. You can also check the service update pages for the latest news about the service in your area.
We apologise for the inconvenience that the strike action has caused and thank you for your understanding and patience as services return to normal.
Bin collections to restart, 12 August 2022
The strike action that affected bin collections in Elmbridge and Surrey Heath has now been called off by the GMB Union. As a result, all bin collection services are due to resume from Monday 15 August.
The strike, which started on Monday 1 August, had originally been planned to last until Friday 19 August before being extended by the GMB until 7 September.
From Monday 15 August, please put all bins out as normal on your usual collection day.
The resumption of the normal collection timetable from Monday will result in those residents who have been waiting the longest for the collection of their mixed recycling (and garden waste where relevant) to have these collected first. Please check your collection calendar here.
We will continue to make available clear sacks for the temporary storage of mixed recycling that cannot be accommodated in the mixed recycling bin. Once filled, these can be left alongside the mixed recycling bin for collection on the usual designated collection day.
We apologise for the concern and inconvenience the strike action will have caused and thank you for your understanding and patience as we have tried to protect the continued delivery of your clinical, food and rubbish bins over this period. Please continue to check the service update pages for the latest news in your area.
Bin collection strike action, 9 August 2022
Strike action is continuing to impact bin collections in Elmbridge and Surrey Heath.
The strike action by Amey’s bin collection crews who are members of the GMB Union is due to take place every day until Friday 19 August. It was suspended yesterday while talks between the GMB and Amey were facilitated by Acas, but has resumed today. Further talks are due to take place on Thursday 11 August.
In line with the continency plans, collections of clinical waste, food waste and rubbish are being prioritised and these are taking place in both areas. If you are due a collection of these materials, please leave your bin out for collection as usual. If it is not emptied by 4pm, please report it as a missed collection.
It wasn’t possible to collect recycling or garden waste last week and Amey has advised that these collections will also not take place this week. Although recycling and garden waste bins cannot be emptied currently, it is helpful if they are reported as missed as it helps us monitor and manage the contract.
You can also visit the local service update page for the latest information in your area including links to collection points for clear plastic bags if you need those to store your recycling.
The strike action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We encourage residents to continue to check this website for further updates. Please also share the information with any neighbours who are not online.
Bin collection strike action, 8 August 2022
Strike action is continuing to impact bin collections in Elmbridge and Surrey Heath.
The strike action by Amey’s bin collection crews who are members of the GMB Union is due to take place every day until Friday 19 August, but has been suspended for today while talks between the GMB and Amey are facilitated by Acas.
In line with the continency plans, collections of clinical waste, food waste and rubbish are being prioritised and these are taking place in both areas. The strike action being suspended today will enable the catch up of rubbish and food waste collections that were missed last week. If you are due a collection of these materials, please leave your bin out for collection as usual. If it is not emptied by 4pm, please report it as a missed collection.
It wasn’t possible to collect recycling and garden waste last week and Amey has advised that these collections will also not take place this week. If this changes following today’s talks we will update this website. Although recycling and garden waste bins cannot be emptied currently, it is helpful if they are reported as missed as it helps us monitor and manage the contract.
You can also visit the local service update page for the latest information in your area including links to collection points for clear plastic bags if you need those to store your recycling.
The strike action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We encourage residents to continue to check this website for further updates. Please also share the information with any neighbours who are not online.
Bin collection strike action, 5 August 2022
Strike action is continuing to impact bin collections in Elmbridge and Surrey Heath.
The strike action by Amey’s bin collection crews who are members of the GMB Union is due to take place every day until Friday 19 August.
In line with the continency plans, collections of clinical waste, food waste and rubbish are being prioritised and these are taking place in both areas. If you are due a collection of these materials, please leave your bin out for collection as usual. If it is not emptied by 4pm, please report it as a missed collection.
It has not been possible to collect recycling and garden waste this week and Amey has advised that these collections will also not take place next week.
You can also visit the local service update page for the latest information in your area including links to collection points for clear plastic bags if you need those to store your recycling.
The strike action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We encourage residents to continue to check this website for further updates. Please also share the information with any neighbours who are not online.
Bin collection strike action, 1 August 2022
Strike action affecting bin collections in Elmbridge and Surrey Heath has started today.
The strike action by Amey’s bin collection crews who are members of the GMB Union is due to take place every day until Friday 19 August.
If you are due a collection, please leave your bin out for collection as usual. If it is not emptied by 4pm, please report it as a missed collection. Please click on your local service update page below for the latest information in your area.
The strike action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We encourage residents to continue to check this website for further updates. Please also share the information with any neighbours who are not online.
Bin collection strike action, 28 July 2022
We have been informed that Amey employees working on the waste collection and street cleaning services in Elmbridge and Surrey Heath, who are members of the GMB union, intend to take strike action from Monday 1 August to Friday 19 August.
We are working with Amey on contingency plans which will be put into place once the impact on services is clear. These plans include prioritising services such as clinical waste, rubbish and food waste collections.
More details about which services can be delivered will be published on this website once the strike action has started. We will also provide information about alternative ways to dispose of recycling and waste.
If you are due to have a collection on Monday 1 August, please put your bin out as normal. If it is not emptied by 4pm please report it as a missed collection and leave the bin out. If this advice changes, we will share it on this website.
The strike action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We hope it will be possible to reach a settlement and avoid strike action. However, if the action goes ahead, we will do our best to minimise the impact on the services residents receive and regret any inconvenience the disruption to services may cause.
We encourage residents to continue to check this website for further updates. Please also share the information with any neighbours who are not online.
Bin collection strike action, 21 July 2022
We have been informed that discontinuous strike action by Amey employees working on the waste collection and street cleaning services in Elmbridge and Surrey Heath will take place from Monday 1 August to Friday 19 August.
The action was voted for by GMB union members in a ballot related to pay settlement negotiations that have been taking place between Amey and the GMB.
We are trying to obtain more specific details of the action to be taken within this three-week period. Currently it is not known what form the action may take, nor the extent of its impact.
We are currently working with Amey on a range of contingency plans and if the strike action goes ahead, we hope it will be possible to minimise the impact on the service residents receive and regret any inconvenience this may cause.
We will provide further information when available and encourage residents to continue to check this website for updates. Please also share the information with any neighbours who are not online.