Friday 16 August 2024 In Mole Valley there have been some missed collections and there will be additional crews working tomorrow, Saturday 17 August, to help catch up. In Woking, some collections for rubbish, food and garden waste continue to be impacted by issues such as vehicle breakdowns and limited staff availability. Amey is working hard to catch up on …
Plastic Free July is here!
Plastic Free July has arrived and we’re here to share our top tips to help you reduce your use of single-use plastic. Plastic Free July is an annual campaign, originally set up in Australia by the Plastic Free Foundation. So far, Plastic Free July has helped millions of people across the globe reduce their use of single-use plastic and in-turn …
Online reporting of street cleaning enquiries – system upgrade tomorrow
Monday 10 June 2024 From 4pm tomorrow (Tuesday 11 June 2024), residents living in Elmbridge, Mole Valley and Surrey Heath will be unable to access online forms to report street cleansing issues – for example, to report issues such as fly-tipping, overflowing litter bins and graffiti, dirty streets and more. The outage (due to last approximately four hours) is required …
Five quick ways to avoid wish-cycling this summer
Confused about recycling? You’re not alone! Follow these five quick steps to recycle the right things and avoid contamination It’s always a good idea to ‘know before you throw’ as putting the wrong items in the recycling bin can spoil the rest of the recycling (known as ‘wish-cycling’ and ‘contamination’) which is expensive for local councils to sort out, negatively …
Temporary changes to waste collection services in parts of Elmbridge
Due to the roadworks on Byfleet Road, from 31 May, waste and recycling collections in locations nearby will be starting earlier from 5.45am. This is 45 minutes earlier than when collections would normally start in Elmbridge. This change will ensure that collections are carried out safely and at a time when there are less pressures on the local infrastructure. We …
Online request and report service, 17 May 2024
Following yesterday’s upgrade, we are pleased to confirm that the online reporting and requests portal is now working. However, please be aware it may take a little longer than usual for requests or reports to be processed. Thank you for your patience and we apologise for any inconvenience this issue may have or may be causing. We’ll provide an update …
Urgent system upgrade at 4pm today
Due to an urgent upgrade, the online reporting system will be unavailable today from 4pm for approximately 3 hours. During that time, you will not be able to report issues online or complete any online orders until after the upgrade. We are sorry for any inconvenience this may cause. We will let you know when the online ordering and reporting …
Surrey residents joint 2nd best in country for recycling
A new report has revealed that Surrey residents are the joint 2nd best recyclers in England. In 2022-23, 54.0% of the waste they threw away was turned into something new, whether it was clothing, energy, fertiliser or new packaging. This sees the county way above the England average of just 41.7%. The report also shows Surrey is going in the …
Give a Surrey school (and the planet) a helping hand
You can help a school in your local area in Surrey win part of a £6,000 prize fund by taking part in the Surrey Environment Partnership’s Rethink Waste scheme. All you have to do is register and donate points that you gain by completing fun, online activities to a school of your choice. The schools that have the most points …
Three Elmbridge and Woking schools secure funding for environmental projects as part of Rethink Waste
Three Elmbridge and Woking primary schools have been awarded a combined total of £4,000, which they will be using to deliver projects that benefit their environment, as part of the Surrey Environment Partnership‘s (SEP) Rethink Waste scheme. The schools were awarded funding after signing up to take part in Rethink Waste, in which over 7,000 Surrey households are currently taking …