Online forms for Woking residents

We are aware of a technical issue affecting a couple of our online reporting and request forms for Woking residents. We are working closely with Amey to resolve the issue as quickly as possible. The two forms that are currently unavailable are: Request a sharps collection, and Order a new or replacement recycling or food bin. If you need either …

HypnoCat says recycle your small electricals!

Unwanted electronics waste is one of the fastest growing waste streams in the UK and the world. Yet over 75% of materials contained in our unwanted electricals can be reused and turned into something else! For example, did you know that: Aluminium can be used over and over again without losing any of its quality. 75% of aluminium ever created …

Recycle today, to help local services tomorrow

You might be familiar with the environmental benefits of recycling food waste, but did you know that putting uneaten food into a food waste caddy, instead of the rubbish bin, has another advantage too? It costs far less to dispose of! That’s right, around £6 million per year could be saved in Surrey if the food that residents currently throw …

Online forms for Woking residents

We are aware of an intermittent problem with our online reporting and request forms for Woking residents. On some occasions the link to the online forms is failing to load or timing out. The issue has been reported to the software provider and is being investigated. If you are trying to log a service issue or request please allow up …

Eight easy ways to own your impact this festive season

It’s easier than you think to do your bit for the planet this Christmas. Simply recycling more of the right things will make a huge difference to the environment and it’s cheaper and more carbon efficient for your local council to process than rubbish. Here are eight easy ways to help the planet this Christmas time, recommended by the Surrey …

Bin collections and icy weather

In the icy weather, crews often find bins frozen shut on their rounds. Where possible, they will make return visits and so please leave your bins out ready to be emptied. If the crew hasn’t been able to return, they will come by on your next scheduled collection date. Other missed collections can be reported as normal online. Please check …

Help The Planet AND Your Local School

The Surrey-wide Rethink Waste scheme, which launched this June, is now helping schools in Surrey do their bit for the environment. And you can help too, by signing up and donating your Rethink Waste points to your local school. From 20 November 2023, primary schools in Surrey will be taking part in Rethink Waste. That means that anyone signed up …

Seven sustainable ways to prepare for the festive season

The festive season is a busy and exciting time of year, but it’s also when more waste is generated than usual. So the Surrey Environment Partnership (SEP) has put together seven simple ways you can own your impact in the lead up to, during and after the festive period. Christmas cards and wrapping – when preparing for the big day, please …

Leaf clearing has begun

From 16 October until December, Amey will be providing additional resources to help tackle the increased number of leaves on the streets in Elmbridge, Mole Valley and Surrey Heath. As this is a busier than usual time for our street cleaning teams, please bear with us if you have submitted a street cleaning request. Higher demand on the service means ...

Recycle Week 2023 Is Here!

Recycle Week has arrived and this year the theme, The Big Recycling Hunt, focuses on ‘missed capture’: the items that can be recycled but are commonly missed in the home. They're out there somewhere, hidden in homes across the nation, forgotten in our kitchens, bathrooms, cupboards, and even lurking in our rubbish bins. Our busy lives are filled with things ...