The Amey IT issue affecting residents of Surrey Heath and Woking has now been resolved. Updated: 21 April 2021
Give it up for a Hi-Viz Hero! Celebrating Surrey’s bin crews
Despite their hi-viz jackets, the hard work of Surrey’s bin collection crews sometimes goes unnoticed. To reward them, we think it’s time they were celebrated for their hard work! They play an essential part in a system that contributes to Surrey having one of the highest recycling rates in the country, waking up at dawn to collect an average of …
How to dispose of face masks safely
Face masks are a new normal essential, you already need to wear one when travelling on public transport and from 24 July you will also need one when visiting a shop or supermarket. If you’re sporting a disposable face mask, after use, you will need to place it in your rubbish bin as it cannot be recycled. If you’re self-isolating …
Recycle it right
Are you confused about recycling? We all know it’s the right thing to do, but with so many items that can be recycled it’s not easy to remember the right way to do it. That’s where the Surrey Recycles search tool and free app comes in. Simply enter your postcode and the item and you’ll get an instant answer on …
Textiles and electricals recycling restarted
Collections of clothes, home textiles, small electricals and batteries will restart from Monday 1 June. To use the weekly collection service, place your items into a tied standard size plastic carrier bag and leave it next to your rubbish or recycling bin on your collection day. Residents can recycle one bag of textiles and one bag of electricals per week. …
Mole Valley food waste collections
We are working hard to keep bin collection services running as normal during the coronavirus pandemic. To help increase efficiency we will be introducing new vehicles and adjusting some collection rounds in Mole Valley. From the week commencing 18 May, all food waste bins in Mole Valley will be emptied using a separate collection vehicle. Residents who did not already …
Bin collections – what can you do to help?
We’re doing everything we can to keep bin collections running as normal during the Coronavirus pandemic. But it’s likely that services will be impacted soon because of staff shortages due to sickness. To help us prepare, here are some things that you can do to help: Help bin crews operate Due to reduced traffic, your usual collections time may change. …
How to deal with your waste if you’re self-isolating
The Government has advised that anyone who is self-isolating with symptoms of coronavirus (COVID-19), including those with a diagnosis of the virus, should treat their household waste as follows: Personal waste e.g. used tissues, and disposable cleaning cloths, face masks and gloves can be stored securely within disposable rubbish bags. These bags should be placed into another bag, tied securely …
Reduce and recycle your way through Christmas
Did you know that Santa is going green this Christmas? The festive season is the perfect time to think about our environmental impact and it’s easy to give a gift to the planet as well as your loved ones. Santa’s green tips include choosing cards and wrapping paper that can be recycled when you head to the shops. That means …
URGENT: No bin collection strike action in Elmbridge and Surrey Heath
The planned bin collection strike action in Elmbridge and Surrey Heath has been cancelled today and will NOT take place. The strike action had been planned for 5 and 6 November and 19 and 20 November by Amey’s bin collection crews who are members of the GMB Union. Residents should leave their bins out to be emptied as normal on …