Surrey residents recycle their food waste, do you?

Surrey residents recycled over 37,000 tonnes of food waste last year – that’s almost 3,000 double-decker buses! In the process, residents have helped generate electricity to power households throughout the county, made essential savings and lowered emissions. Food waste recycling has gone from strength to strength across Surrey, with many residents incorporating recycling any food they can’t eat into their …

Technical issue affecting online reporting forms

Amey has reported a technical issue with online reporting forms that are not loading correctly for residents living in Woking and Surrey Heath. An investigation is underway and a full fix is being worked on. If your bin hasn’t been collected by 4pm, please call the Amey contact centre on 03332 340978 (8.30am-5.00pm Monday to Friday) to report a missed …

Give a gift to local kids with Rethink Waste

Since the Surrey Environment Partnership’s Rethink Waste scheme launched, it has awarded £18,500 to 22 Surrey primary schools as chosen by Surrey residents who’ve signed up to the scheme. And now, with a further £3,000 on offer you too can give a gift to local kids by signing up and taking part. The scheme works like this. You sign up …

Help us recycle more during the festive season

Although more waste than usual is generated at this time of year, there’s an easy way you can help. Simply recycling more of the right things will make a huge difference to the environment and it’s cheaper and more carbon efficient for your local council to process recycling than rubbish. Here’s a quick reminder of what can go in your …

Service update following cold weather conditions

With cold and frosty weather forecast for the coming days, some bin lids may be frozen shut. Where possible, crews will make return visits and so please leave your bins out ready to be emptied. If the crew hasn’t been able to return, they will come by on your next scheduled collection date. You can help crews by loosening bin …

Five items to rescue this Recycle Week!

We’re delighted to once again be taking part in one of our favourite national campaigns, you guessed it… it’s Recycle Week! This year’s theme is ‘Rescue Me’, which means we want to prevent five everyday recyclable items from heading to the rubbish bin. The five items, and advice on how to dispose of them in Elmbridge, Mole Valley, Surrey Heath …

Our schools need you!

Six schools in Elmbridge, Mole Valley and Woking need your support to win a share of £3,000. The prize is on offer as part of the Rethink Waste scheme, and it’s easy for you to do your bit. Here’s how: Sign up to Rethink Waste. It’s free, quick and easy. Anyone can do it! Once signed up, you’ll have access …

Service disruption in Elmbridge

Tuesday 8 October 2024 Amey has reported some bins were missed today in East and West Molesey and Thames Ditton. If your food, garden or rubbish bins have not been emptied, please leave them out ready for collection tomorrow. Please continue to report missed collections online, after 4pm. We apologise for any inconvenience this may cause and thank you for …

System upgrade, 28 August 2024

Due to a system upgrade our online forms may be temporarily unavailable from 4pm today. This may affect reporting forms for a few hours. If you need to report an issue and cannot submit a form please try again later.

August bank holiday bin collections

There are no changes to bin collections over the bank holiday weekend in Elmbridge, Mole Valley, Surrey Heath and Woking. Please leave your bins out to be emptied as usual. Residents can check their collection day here.